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How to Remove Taxes on Shopify: 10 Reasons to Remove Taxes

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Taxes play a crucial role in the pricing strategy at your Shopify store. Taxes are an essential consideration in determining our product prices and overall profitability. By including taxes in pricing, you can provide transparency to your customers, ensuring they know the final cost upfront.

Compliance with tax regulations in your area is of utmost importance. As a result, you must adapt your approach accordingly. Whether you include or remove taxes, your commitment to delivering fair pricing and adhering to legal requirements remains unwavering. By carefully navigating tax considerations, you must strive to offer a seamless shopping experience that builds trust and satisfaction with valued customers.

In this article, we’re going to discuss how to remove taxes on Shopify based on the specific regulations and needs of your Shopify store. Let’s get on with it!

What Are Taxes on Shopify?

Taxes on Shopify refer to sales collected according to specific states’ laws and regulations. Some states require merchants to include taxes in online transactions, while others don’t. Keep in mind that we’re talking about sales taxes and not other types of taxes that may apply to goods and services. The taxation process on Shopify can be quite complex. It may vary based on several factors, such as your business’s location, your customer’s location, the type of products you sell, and local tax laws.

Here are some key aspects to consider:

#1: Setting Up Taxes in Shopify

When creating a Shopify store, you must set up your tax settings. This is done through the “Settings”> “Taxes” section of your Shopify admin dashboard.

In this section, you can enable or disable taxes, and you can also specify whether your product prices include taxes or if taxes need to be added separately during checkout.

#2: Configuring Tax Rates

Depending on your business location and the locations where you have a significant presence (nexus), you’ll need to configure tax rates accordingly. Nexus refers to having a sufficient connection to a state or jurisdiction that requires you to collect and remit taxes there. Nexus can be established through physical presence (e.g., having a physical store) or economic presence (e.g., reaching a certain threshold of sales or transactions in a region).

Tax rates are typically defined based on the shipment’s destination (where the customer is located). Different states or regions have different tax rates, and some products or services may be subject to special tax rates or exemptions.

#3: Automatic Tax Calculation

Shopify automatically calculates taxes for your customers during the checkout process based on the tax rates you’ve configured and the customer’s shipping address.

Suppose a customer is from a location where you have nexus and you’ve set up the corresponding tax rates. The appropriate tax amount will be added to the order total in that case.

#4: Tax Collection and Remittance

As a seller, you are responsible for collecting sales tax from your customers and remitting it to the appropriate tax authorities.

Shopify does not automatically remit taxes on your behalf; you must handle the remittance process independently, usually on a regular schedule (monthly, quarterly, or annually).

#5: Reporting and Compliance

Keeping accurate records of your sales tax collection and remittance activities is essential. Shopify provides reports and tools to help you with tax-related compliance.

Depending on your location and sales volume, you may need to file tax returns with state or local tax authorities.

#6: Consultation and Automation

Due to the complexity of tax laws and the variations between different regions, consulting with a tax professional or accountant is recommended to ensure you are meeting all tax obligations.

There are also third-party apps and services available that can help automate and streamline the tax calculation and remittance process on Shopify.

Please note that tax laws and regulations are subject to change, and it’s essential to keep yourself updated with the latest developments in tax legislation to remain compliant with the law. Fortunately, Shopify provides a number of tools you can use to automate taxation, allowing you to simplify the most complicated aspects of taxation.

How to Remove tax Shopify
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Should You Allow Taxes from Shopify?

Whether you should allow or remove taxes on your Shopify store depends on several factors, including your business location, customer location, the nature of your products, and legal requirements. Let’s take a look at why you should allow taxes on your Shopify store:

#1: Legal Compliance

In most jurisdictions, businesses are legally obligated to collect sales tax on taxable items sold to customers within that jurisdiction. Failing to do so can lead to penalties, fines, or legal consequences. Suppose your business has a physical presence or nexus in a particular state or country. In that case, you are likely required to collect and remit taxes on sales made to customers within that area.

#2: Customer Expectations

Customers are generally familiar with paying taxes on their purchases. Including taxes upfront in the product prices can provide a transparent and straightforward shopping experience. It avoids surprising customers with additional costs during the checkout process.

#3: Automatic Tax Calculation

Shopify’s built-in tax calculation feature can automatically handle tax calculations based on your store’s tax settings and the customer’s shipping address. This streamlines the checkout process and reduces the administrative burden on your end.

#4: Compliance Assistance

Shopify provides tools and reports to help you manage tax compliance, making it easier to keep track of taxes collected and remit them to the appropriate tax authorities.

If you’re legally required to include taxes in your e-commerce site, Shopify provides you with the tools you need to simplify the entire process. You may also consider third-party apps designed to assist your Shopify store with more complex taxation rules, such as EU regulations.

Should You Remove Taxes on Shopify?

Removing taxes from your Shopify store can be a strategic decision for some businesses, depending on their specific circumstances and goals. However, it’s essential to consider the implications of such a decision carefully. Here are ten reasons why some e-commerce sites might choose to remove taxes from their Shopify store:

#1: Simplified Pricing

By removing taxes from your product prices, you can present a simpler and more transparent pricing structure to your customers. They won’t be surprised by additional tax charges during checkout, leading to a smoother and more pleasant shopping experience.

#2: Global Customers

If your online store serves customers from various countries, dealing with different tax regulations and rates can be complex and time-consuming. By eliminating taxes, you create a uniform pricing structure that can appeal to international customers and potentially reduce cart abandonment rates due to unfamiliar taxes.

#3: Competitive Advantage

In a competitive market, offering tax-free products can be a unique selling proposition. This advantage may attract customers who want to save money or prefer a straightforward buying experience.

#4: Promotions and Discounts

When running promotions or offering discounts, not charging taxes can make the discount percentages more straightforward for customers to understand.

#5: Tax-Exempt Products

If your business sells tax-exempt products or services, charging taxes on those items could lead to unnecessary complexity and confusion. Removing taxes from such products can streamline the buying process for your customers.

#6: Customer Perception

Some customers may perceive tax-inclusive prices as more appealing and honest, as they can easily see the final cost without additional calculations.

#7: Reduced Administrative Burden

Handling tax calculations, collection, and remittance can be time-consuming and require ongoing administrative efforts. Removing taxes can simplify your financial processes and reduce administrative burdens.

#8: Micro-Transactions and Low-Margin Products

Adding taxes might significantly impact profitability for businesses that deal with micro-transactions or low-margin products. In such cases, absorbing the tax cost could be more manageable.

#9: Enhanced Cross-Border Sales

Not charging taxes on your products may encourage more cross-border sales, as international customers won’t face additional tax-related hurdles.

#10: Testing Market Reaction

Temporarily removing taxes can serve as an experiment to gauge how customers respond to the change. You can analyze sales patterns and customer feedback to assess the impact on your business.

As you can see, there are various compelling reasons why removing taxes from your Shopify store can be a good decision. Please remember to double-check to ensure you don’t infringe upon any legal regulations leading to penalties.

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Drawbacks of Removing Taxes from your Shopify Store

Removing taxes from your Shopify store can have several drawbacks and potential challenges. While there are some advantages to not charging taxes, it’s crucial to consider the implications of such a decision carefully. Here are the drawbacks of removing taxes from your Shopify store:

#1: Reduced Revenue per Sale

The most significant drawback of not charging taxes is that it directly reduces your revenue per sale. Taxes are an additional source of income for your business, and by removing them, you might be leaving money on the table. This reduction in revenue could impact your overall profitability and cash flow.

#2: Profitability Impact

If your profit margins are already slim, removing taxes could further eat into your profitability. Increased sales might not offset the reduced revenue, leading to a less financially viable business model.

#3: Legal Compliance Issues

Before removing taxes, you must ensure that it complies with the tax laws and regulations in the jurisdictions where you operate. If you are legally required to collect taxes but choose not to, you may face penalties, fines, or legal consequences. Tax laws can be complex and vary by location, so seeking professional advice is essential.

#4: Customer Perception

Some customers might be accustomed to seeing taxes included in the prices of online products. If you suddenly remove taxes, it could confuse or surprise customers, leading to a negative perception of your store or brand.

#5: Lack of Price Differentiation

By not charging taxes, your pricing might not reflect the real cost of doing business in different regions with varying tax rates. Customers in higher-tax regions might feel they are subsidizing customers in lower-tax areas.

#6: Competitive Disadvantage

In certain markets, customers may expect taxes to be included in the prices. Suppose your competitors include taxes in their product prices. In that case, your store might appear more expensive, potentially putting you at a competitive disadvantage.

#7: Accounting and Reporting Complexity

Not charging taxes can complicate accounting and reporting processes. Managing financial records and tax compliance might become more challenging for businesses operating in multiple regions with different tax requirements.

#8: Cross-Border Sales Hurdles

While not charging taxes might attract some international customers, it could also create confusion for customers who are used to taxes being included in the prices. This confusion might result in cart abandonment or decreased customer trust.

#9: Impact on Margins for High-Tax Areas

If your business operates in regions with high tax rates, absorbing the taxes could significantly impact your profit margins. This situation could be particularly challenging for businesses with low-profit margins or those selling high-cost items.

#10: Long-Term Viability

Removing taxes might be a short-term strategy, but it might not be sustainable in the long run. Consider the long-term impact on your business’s financial health and whether it aligns with your overall business strategy.

Removing taxes from your Shopify store may come with its share of complications. So, reviewing the consequences of removing taxes before deciding is a good rule of thumb. Consulting with tax professionals such as accountants can provide useful insight into this decision.

How to remove tax in Shopify to save more
Source: https://www.unsplash.com/

How to Remove Tax on Shopify

Let’s take a look at the main steps involved in how to remove tax on Shopify:

#1: Access Your Shopify Admin Dashboard

Log in to your Shopify account and access the admin dashboard, where you manage your store settings.

#2: Navigate to Tax Settings

In the left-hand sidebar of your Shopify admin, click on “Settings,” then select “Taxes.”

#3: Disable Automatic Tax Calculation

  • By default, Shopify automatically calculates taxes based on your store’s tax settings and the customer’s shipping address. To remove taxes, disable the automatic tax calculation feature.
  • Under the “Taxes” section, find the “Tax calculations” heading.
  • Click the “Manage tax rates” link.

#4: Edit Tax Rates

  • In the tax rates section, you’ll see the rates you’ve set up for different regions based on your business’s nexus and customer locations. You can either delete the existing tax rates or adjust them to 0% to remove taxes.
  • Click on each tax rate you want to remove or edit.

#5: Remove Shipping Tax

  • If you’re also charging taxes on shipping fees, you can remove those as well.
  • In the “Shipping” section of the “Taxes” page, click on “Manage rates.”
  • Edit or delete the tax rates applied to shipping costs.

#6: Save Changes

After adjusting or deleting the tax rates, be sure to save your changes to apply the updates to your store.

#7: Update Store Policies and Messaging

If you previously communicated tax-inclusive pricing to your customers, update your store policies and product pages to reflect the changes. Let your customers know that prices no longer include taxes.

#8: Review Legal Requirements

Before implementing these changes, ensure that removing taxes complies with the tax laws in your operating regions. Review any legal obligations related to tax collection and remittance. If you’re uncertain about the legal implications, seek advice from a tax professional or attorney.

#9: Monitor Impact and Customer Feedback

After making the changes, closely monitor your store’s performance, including sales patterns and customer feedback. Analyze the impact of not charging taxes and assess whether it aligns with your business goals and customer preferences.

When you remove taxes from products in Shopify, it’s important to monitor how customers react to the new pricing. Monitoring is crucial as it allows you to determine your strategy’s effectiveness and adjust as needed.

How to Remove Taxes on Products on Shopify

Instead of removing taxes entirely, you can include the tax amount in the product prices. This process involves toggling tax calculation settings for individual product orders. Here’s a look at how to do it:

#1: Select Draft Orders

Enter your Shopify admin and navigate to the “orders” section. There, you will find the “drafts” button. Click on it to view the draft order.

#2: Select an Order

Once you’re on the draft orders section, review the available orders and choose the one you want to manage.

#3: Select Taxes

Now, select the “taxes” section. Click on this section to view tax selections on the applicable items in the order.

#4: Add/Remove Taxes

At this point, you will find a dialog box asking you to charge taxes or not. You can click the button to add or remove taxes depending on the specific circumstances.

#5: Save or Cancel Changes

Finally, you can save or cancel changes.

As you can see, managing taxes on individual product orders allows you to handle individual cases, particularly when your store charges taxes sitewide.

Remove tax in Shopify Store
Source: https://pixabay.com/

Mistakes to Avoid When You Remove Tax from Shopify Store

When removing taxes from your Shopify store, it’s crucial to proceed carefully to avoid potential mistakes that could lead to legal issues, customer dissatisfaction, or financial challenges. Here are the key mistakes to avoid:

#1: Not Understanding Tax Obligations

Before removing taxes, ensure you fully understand the tax laws and regulations in your jurisdictions. If you are legally required to collect taxes, not doing so could lead to penalties and legal consequences.

#2: Lack of Professional Advice

Tax laws can be complex and vary by location, so seeking advice from a tax professional or attorney is essential. They can help you navigate the legal implications of removing taxes and ensure compliance with applicable laws.

#3: Inconsistent Pricing Structure

If you choose to include taxes in your product prices, be consistent across all products. Inconsistent pricing structures can confuse customers and erode trust in your store.

#4: Not Communicating the Change

If you remove taxes from your store, clearly communicate the change to your customers. Update your store policies, product, and checkout pages to reflect the new pricing structure. Failure to communicate can lead to customer confusion and frustration.

#5: Ignoring Customer Preferences

Consider your target audience and their expectations regarding tax-inclusive pricing. Some customers might prefer to see taxes included in prices. In contrast, others might prefer the transparency of seeing taxes added during checkout. Align your pricing strategy with your customer’s preferences to avoid alienating potential buyers.

#6: Overlooking Cross-Border Implications

If you have international customers, be aware that removing taxes might impact cross-border sales. Some customers might expect taxes to be included in prices, and removing taxes could lead to cart abandonment or negative customer experiences.

#7: Not Monitoring Performance Metrics

After removing taxes, closely monitor your store’s performance metrics, including sales, conversion rates, and customer feedback. Assess the impact of the change on your revenue, profitability, and customer satisfaction.

#8: Ignoring Long-Term Financial Viability

Consider the long-term financial viability of not charging taxes. Will removing taxes impact your profit margins and overall profitability? Carefully evaluate the potential consequences of this decision.

#9: Rushing the Decision

Removing taxes from your store is a significant decision that requires thoughtful consideration. Rushing the decision without analyzing the potential implications can lead to unintended negative consequences.

#10: Misunderstanding Tax-Exempt Products

If your business sells tax-exempt products or services, make sure you understand the specific tax regulations governing these items. Removing taxes from tax-exempt products might not be necessary and could lead to accounting errors.

When you remove tax from your Shopify store, careful planning is needed to ensure legal compliance and customer consideration. Be sure to assess the legal implications to avoid penalties or other complications.

Conclusion for How to Remove Taxes on Shopify

Removing taxes from our Shopify store can be a strategic decision, especially when not legally obligated to collect them. By doing so, you can simplify our pricing structure and create a more transparent shopping experience for our customers. This approach can also appeal to cost-conscious buyers and potentially differentiate your e-commerce site in a competitive market.

However, it’s important to recognize the need for careful assessment of the financial impact, potential loss of revenue, and customer perceptions. Monitoring the market response and seeking professional advice will guide you in making an informed decision that aligns with your business goals, ensuring compliance and customer satisfaction throughout the process.

Disclaimer: The information provided in this blog post about taxes is for general informational purposes only. It should not be considered as professional tax advice. For personalized tax guidance, please consult a qualified tax professional or financial advisor. We do not assume any responsibility for the accuracy or completeness of the information presented herein. Tax laws and regulations may vary, and individual circumstances can impact tax situations.

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  • Stand out competitively - offer a unique option, attracting customers looking for customized solutions

How By Benson uses Build Your Own Bundle

As a professional destination for home gardeners, By Benson understands that it might be tricky to select all the necessary tools to make your garden shine. That's why By Benson helps its shoppers choose bundles of tools with a single click, while boosting their Average Order Value (AOV).

www.bybenson.com

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Build Your Own Bundle

Offer shoppers the ability to create their own bundle of products by selecting from a range of available options

What is Build Your Own Bundle?

Build Your Own Bundle scenario provides shoppers with the flexibility to select specific items or features that best meet their individual needs and preferences. The selection is based on a pre-curated set of products by the merchant.

Why are brands using it?

  • Increase AOV - encourage higher spending with customizable bundles, raising average order values and revenue
  • Personalize purchases - tailor products to customer preferences, potentially increasing Average Order Value (AOV) and overall revenue
  • Stand out competitively - offer a unique option, attracting customers looking for customized solutions

How Good Store uses Build Your Own Bundle

Good Store encourages its shoppers to build their own custom bundles of soaps. They provide a variety of soaps to choose from and leave the selection itself to the shopper. This is fun, rewarding, and makes both sides happy.

www.good.store

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Bundle as Product

Combine multiple individual products into a bundle and sell them as a single unit

What is Bundle as Product?

Bundle as Product scenario involves bundling multiple individual products together and selling them as a single unit. This strategy offers shoppers a curated selection of items that work together or complement each other.

Why are brands using it?

  • Increase sales and revenue. Bundling leads to higher sales volumes and greater revenue due to the perceived cost-effectiveness.
  • Highlight the value and convenience of purchasing a set of items together, enticing them with an irresistible offer
  • Enhance value perception. Bundles create the perception of added value, making them more appealing to customers.

How Westman Atelier uses Bundle as Product

Westman Atelier understands that the attention span of the average shopper is quite short. Furthermore, with numerous options available, it's often easier to opt for a suggested bundle that's already curated for you.

www.westman-atelier.com

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Frequently Bought Together

Present bundles of products that are frequently purchased together, simplifying the decision-making process for your customers

What is Frequently Bought Together?

It is a recommendation scenario that suggests additional products to the shopper, which are often purchased by other customers in conjunction with the item they are currently viewing or considering purchasing.

Why are brands using it?

  • Boosted sales and revenue - increases average order value by suggesting complementary products, leading to higher sales
  • Simplified customer experience - saves time and effort for customers by offering relevant product recommendations, enhancing satisfaction and loyalty
  • Cross-selling opportunities: "Frequently Bought Together" creates opportunities for cross-selling, allowing brands to introduce shoppers to a wider range of products

How Aim’n uses Frequently Bought Together

Aim'n never misses a shopper when it comes to its product pages. It utilizes the 'Frequently Bought Together' feature to suggest additional sizes to product viewers, ensuring that no shopper is left without a solution while keeping its main sizes as the default option.

www.aimn.se

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Bundle as Product

Combine multiple individual products into a bundle and sell them as a single unit

What is Bundle as Product?

Bundle as Product scenario involves bundling multiple individual products together and selling them as a single unit. This strategy offers shoppers a curated selection of items that work together or complement each other.

Why are brands using it?

  • Increase sales and revenue. Bundling leads to higher sales volumes and greater revenue due to the perceived cost-effectiveness.
  • Highlight the value and convenience of purchasing a set of items together, enticing them with an irresistible offer
  • Enhance value perception. Bundles create the perception of added value, making them more appealing to customers.

How BLANQI uses Bundle as Product

BLANQI make it easy for their shoppers to find complete maternity sets. While shoppers receive a fast, single-click shopping experience, BLANQI enjoys higher order amounts without investing any additional resources.

www.blanqi.com

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Build Your Own Bundle

Offer shoppers the ability to create their own bundle of products by selecting from a range of available options

What is Build Your Own Bundle?

Build Your Own Bundle scenario provides shoppers with the flexibility to select specific items or features that best meet their individual needs and preferences. The selection is based on a pre-curated set of products by the merchant.

Why are brands using it?

  • Increase AOV - encourage higher spending with customizable bundles, raising average order values and revenue
  • Personalize purchases - tailor products to customer preferences, potentially increasing Average Order Value (AOV) and overall revenue
  • Stand out competitively - offer a unique option, attracting customers looking for customized solutions

How Carly Jean uses Build Your Own Bundle

Carly Jean offers its shoppers the opportunity to build their own custom looks by selecting the individual items that comprise their desired outfit. 'Build Your Own Bundle' enables Carly Jean to easily provide a personalized experience that shoppers love and want to return to again and again.

www.carlyjeanlosangeles.com

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Spend X Get Y

Encourage shoppers to spend a certain amount of money (X) in order to receive a specific benefit or reward (Y)

What is Spend X Get Y?

"Spend X, Get Y" promotions are designed to motivate shoppers to spend more money with the promise of receiving something valuable in return. It's a win-win situation where customers get a benefit, and the store increases its sales.

Why are brands using it?

  • Promotes larger purchases - motivates shoppers to spend more to qualify for the promotion, potentially leading to bigger transactions
  • Increases Average Order Value (AOV) - encourages higher spending, leading to a higher average transaction value
  • Enhances customer loyalty - provides added value, improving customer satisfaction and fostering loyalty

How Proclamation Jewelry uses Spend X Get Y

Proclamation Jewelry encourages its shoppers to spend at least $500 on jewelry in-store to receive free shipping. This is a win-win for both the shoppers, who get free shipping (which can be expensive at times), and the brand, which maintains a higher average order value.

www.proclamationjewelry.com

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