By using PickyStory’s “Looks” feature, Zenbivy could easily give customers the option to add the right mattress, pillow, and dry sack to their order when buying a bed. PickyStory’s “Combo Products” allowed Zenbivy to offer bed bundles as single products, so that customers could add the whole package to their cart with one click. Plus, the SKUs of the original products were retained, ensuring the correct products were shipped out to customers.
“One of the big problems we found with a lot of the apps we tested before PickyStory was that you could create a bundle, but it wasn’t actually a bundle, it was a custom product. So when someone purchased that, it went through our system as “custom product” and our warehouse had no idea which products needed to be pulled.”