After reaching out to customers through marketing, the next step is making sure they want to continue being your customers. Although they may have left your stores satisfied, studies show that 60%-80% of these customers will not go back to a satisfying business.
Growave is a Shopify upsell app that provides a good solution to this problem – loyalty programs. These programs provide rewards for recurring customers, like discounts, VIP-tier products, and loyalty points they can use in future purchases.
Growaves loyalty programs help increase repeat purchases and strengthen customer-retailer relationships.